Professional Services

EBC Computers offers a comprehensive range of affordable computer services. these services include computer repairs, computer upgrades, computer maintenance, troubleshooting and connectivity services for desktop & notebook. our computer services include:

  • Computer and notebook deep clean
  • Hard Drive Data Recovery
  • RAM Upgrade / Replacement
  • Power Supply Replacement
  • Motherboard Repair / Replacement
  • Graphic Card Repair / Replacement
  • Processor Replacement
  • Sound Card Repair / Replacement
  • CD/DVD/Blu-Ray / Optical Drive Repair / Replacement
  • LED/LCD Screen Repair / Replacement
  • Notebook Components Repair / Replacement
  • UPS Battery Replacement
  • Structured Cabling

Technical & Professional Services

In order to enable end-to-end IT integration, EBC offers technical and professional services that has wide advert technology knowledge on solutions like Server Virtualization. High Availability and Clustering Services, Backup and Recovery Solutions, Storage Consolidation, Networking Solutions, Smart Office, Managed Services and more.

Our Professional Services team has the capabilities to leverage on our partners in projects engagement by providing these value-added solutions ranging from pre-Sales activities to technical implementation services using systematic lifecycle approach. Understanding their requirements, challenges, and technology goals is the foundation for us to deliver solutions that ensure that ensure high level of service quality and customer satisfaction.

EBC can satisfy the full range of customers’ technical requirements, including 24/7 mission-critical and business-critical support whether its Enterprise Solutions, Storage Solutions, Network Or Security Solutions, by offering a broad range of Professional Services that improve design, reliability, scalability, efficiency, lower TCO and enable ROI to customers’ IT investments.

Our goal is to strive to be the preferred IT solution partner for customer’s success in the following IT domains:

  • IT consultation
    • Implementation of latest technologies
    • Software/hardware maintenance

 

IT Consultation Services

EBC’s IT consulting services aim at giving our customers the ability to choose from the best technology and implementation options available to achieve their business goals. Our experience in having worked with a myriad of clients gives us an enormous depth of understanding and know-how in areas of:

  • Enterprise hardware and software
  • Cyber Security consulting
  • Smart office, IoT, AI.
  • Storage consulting
  • Cloud computing.

 

IT Professional Services

With EBC’s suite of IT Services, our aim is to help our customers to accelerate their returns of investment and achieve IT efficiency

Our IT Services offerings include:

  • Infrastructure Point Installation
    • Enterprise Storage and System Solutions
    • Enterprise application Solution
    • Information Security and Networking Solution

EBC Technical Services team offers a variety of vendor maintenance program, which are completely back-to-back with the respective vendors. These maintenance programs are provided with the full technical and logistical support by vendors such as VMWare, Juniper, Quantum, Hitachi Vantara, HPE, Lenovo, Cisco, Sophos and many more.The comprehensive suite of maintenance services EBC provide ensures that we deliver the right support coverage at the right price to our customer. The support services can range from complete 24/7 onsite coverage, to basic hardware replacement services. EBC Further Value Add to our customers with our Proof-of Concept capability by utilizing vendor facilities and support which allow hands-on and in-person helps to architect their business infrastructure. The POC centers can simulate real customer scenarios, allowing customers the opportunity to see how proposed solutions can perform. With minimal investment and in a risk-free environment, using the latest and best of breed technologies. The Technical proof of concept methodology allows user to systematically identify and eliminate issues and to create positive solutions for themselves and their customers.

 

Customer Benefits

By bringing an unparalleled selection of sales and technical resources together in one place, you will have confident investments in technology, Our key offerings include:

• Live, hands-on product and solution demonstration
• One-one-one technical briefings and training on targeted solutions
• Manufacturer-sponsored training
• Proof of concept for current inventory
• Remote access product and solutions demonstrations

Top Manufacturers, including HPE, IBM, VMWare and Cisco, have forged partnerships through POC centers to supply their technology to solutions providers. Thanks to their support, all the POC centers feature a range of products and solutions within key technologies, including virtualization, thin client, blade servers, high-end storage, unified communications, office collaboration, networking and network security.

 

For more enquires, you may contact us